Tasks & Actions
Put the action exactly where the problem happens.
A person standing in front of a machine, room, vehicle or asset should not need to find the right app, menu, helpdesk number or responsible person.
SCAN→REPORT→ASSIGN→UPDATE→CLOSE
Example: Fault Report
Air Conditioner • Meeting Room 4
Not cooling📷 Photo attached⌖ Captured
Context before form
The identifier already identifies the object or place, so the scanner does not waste time selecting it manually.
Configurable routing
Different actions can notify different teams, contacts or escalation chains.
Track to closure
Convert the scan into a case or task that stays visible until acknowledged and resolved.
From “someone should fix this” to a trackable task in seconds.
That is the real value of the scan.